Privacy Policy

1. Who We Are

LEA Solutions provides AI, automation and custom business system services designed to help service businesses reduce repetitive administrative work and improve their processes.

If you have any questions about this Privacy Policy or how your personal information is handled, you can contact us at steven@leasolutions.ie.

2. Information We May Collect

When you contact LEA Solutions, submit an enquiry or request an automation review, we may collect information such as:

• Your name
• Your email address
• Your phone number, if provided
• Your business or company name
• Information about your business processes or requirements
• Any other information you choose to provide in your enquiry

3. How We Use Your Information

Information you provide may be used to:

• Respond to your enquiry
• Arrange or provide an automation review
• Understand your business requirements
• Provide information about relevant LEA Solutions services
• Communicate with you regarding requested services
• Improve our website, services and business processes

4. Legal Basis for Processing

Where applicable under data protection law, we process personal information where it is necessary to respond to your request, provide or prepare to provide services, comply with legal obligations, or pursue legitimate business interests.

Where consent is required for a particular use of your information, we will seek that consent where appropriate.

5. Service Providers

LEA Solutions may use trusted third-party service providers to operate the website, process enquiries, communicate with customers and support our business operations.

These providers may process personal information on our behalf where necessary to provide their services. We aim to use appropriate providers and safeguards when personal information is processed by third parties.

6. Automation and AI

As part of our services, LEA Solutions may use automation and artificial intelligence tools to assist with tasks such as organising information, processing enquiries, preparing content or improving business workflows.

Where personal information is involved, we aim to use these tools responsibly and in accordance with applicable data protection requirements.

7. How Long We Keep Information

Personal information will be retained only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, providing services and meeting applicable legal, accounting or business requirements.

8. Protecting Your Information

We take reasonable steps to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. However, no internet-based system can be guaranteed to be completely secure.

9. Your Data Protection Rights

Depending on the circumstances and applicable law, you may have rights relating to your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information in certain circumstances
• Request restriction of certain processing
• Object to certain uses of your information
• Request data portability where applicable
• Withdraw consent where processing is based on consent

To make a request relating to your personal information, contact steven@leasolutions.ie.

10. Complaints

If you have concerns about how your personal information is being handled, please contact us first so that we can try to address your concern.

You may also have the right to make a complaint to the relevant data protection supervisory authority.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website or legal requirements. The most recent version will be published on this page.